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Complaints
As broadcasters, we adhere to Broadcasting Standards Authority rules.
If you wish to make a formal complaint about something you've heard on Lake FM then you must send your complaint in writing to: the Station Manager via email [email protected].
This must be done within 20 working days of the broadcast.
If you're dissatisfied with the outcome, or if it's a privacy or election programme complaint, you can refer your complaint directly to the Broadcasting Standards Authority. To find out more about this formal complaints process, go to their website: bsa.govt.nz